Accessibility
Care that works for everyone.
Our commitment to an accessible website and an accessible clinic — and how to tell us when something gets in your way.
Our website
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. Every page can be used with a keyboard, works with screen readers and respects the reduced motion setting of your device.
The accessibility toolbar
The round button at the bottom left of every page opens our accessibility toolbar. It lets you:
- make the text larger, in two steps;
- switch to a higher-contrast palette;
- underline every link;
- stop animations and moving content.
Your choices are remembered on your device for your next visit.
Our clinic
- Step-free entrance, wide corridors and lifts to every floor.
- Accessible restrooms on each floor and a hearing loop at reception.
- Free professional interpreters in more than 12 languages, including American Sign Language.
- Longer appointments on request for patients who need more time.
- Video visits for patients who cannot easily travel.
Tell us about a barrier
If anything on our website or in our clinic makes it hard for you to get care, we want to know. Call us, email access@vitalishealth.com or tell the front desk. We reply within five working days and fix what we can as quickly as possible.