Privacy policy
Your information, protected.
How Vitalis collects, uses and protects your personal and health information. Last updated October 2026.
This sample policy shows the structure a healthcare website usually needs. Replace it with a policy reviewed by your own legal counsel and aligned with the regulations that apply to your practice, such as HIPAA in the United States or the GDPR in Europe.
Who we are
Vitalis Health is a multi-specialty clinic at 2140 N Clark Street, Chicago. When this policy says “we”, it means the clinic and the clinicians who work in it.
What we collect
When you book an appointment, subscribe to our newsletter or contact us, we collect the details you choose to share: your name, phone number, email address, preferred appointment and a short reason for your visit. Please do not send detailed medical information through website forms.
- Booking requests are stored securely and seen only by our care coordinators.
- Newsletter subscriptions store your email address and the date of your consent.
- We use essential cookies only, to keep the website working and remember your accessibility preferences.
How we use it
We use your information to arrange and confirm your care, to answer your questions and, if you asked for it, to send you our newsletter. We never sell your information or use it for advertising.
Who we share it with
Only with the people involved in your care, with your insurer to process claims, and with service providers bound by strict confidentiality, such as our secure email and hosting providers. We share information with authorities only when the law requires it.
How long we keep it
Appointment requests are kept for as long as needed to arrange your care and meet our legal obligations. Newsletter data is deleted as soon as you unsubscribe.
Your rights
You can ask to see, correct, export or delete the personal information we hold about you, and withdraw your consent at any time. Write to privacy@vitalishealth.com and we will reply within 30 days.
Questions or complaints
If you have a concern about how we handle your information, please contact our privacy officer first. You also have the right to complain to the relevant data protection authority.